Shipping policy

Shipping Policy

Thank you for shopping with TOPSTH.

Processing Time

Orders are typically processed within 2–5 business days after payment is received.

For large items such as body kits, front lips, side skirts, rear diffusers, spoilers, bumpers, and carbon fiber parts, additional preparation and packaging time may be required.

For made-to-order, pre-order, or customized products, production time may vary depending on the item. If additional time is required, our team will contact you before shipment.

Shipping Methods & Estimated Delivery Time

North America

The default shipping method for most oversized products is sea freight.

Estimated delivery time: 30–60 days.

Final delivery is usually completed by a local courier or freight carrier.

Europe & Middle East

The default shipping method is sea freight or rail freight, depending on the destination and logistics availability.

Estimated delivery time: 35–60 days.

Final delivery is usually completed by a local courier or freight carrier.

Japan, Korea & Southeast Asia

The default shipping method is sea freight or regional freight.

Estimated delivery time: 10–25 days.

Norway & Switzerland

Orders to Norway and Switzerland are generally shipped by DHL Air Freight under DDU terms.

Estimated delivery time: 7–14 business days.

Shipping charges, where applicable, are calculated based on the order, destination, and shipping method.

Express / Air Freight

For faster delivery to other countries, air freight or express shipping may be available upon request.

Estimated delivery time: approximately 7–15 days.

Please contact us at sale@topsth.com for availability and a shipping quote before placing your order.

Shipping Costs

Sea freight or rail freight shipping is included for many eligible products and destinations where this is stated on the product page or at checkout.

We will select the most suitable shipping method based on:

  • Product size and weight

  • Package dimensions

  • Destination country or region

  • Logistics availability

  • Delivery requirements

Additional shipping charges may apply to:

  • Oversized shipments

  • Remote areas

  • Special destinations

  • Air freight or express shipments

  • Destinations with limited delivery coverage

If additional shipping charges are required, we will contact you before arranging shipment.

Customs Duties & Taxes

For many supported destinations, TOPSTH offers Delivered Duty Paid (DDP) shipping, meaning applicable import duties and taxes are included as part of the agreed shipping arrangement.

DDP availability depends on the destination country, shipping method, product size, and current logistics conditions.

For certain countries or regions, including Turkey, Norway, Switzerland, and other special destinations, shipments may be sent under Delivered Duty Unpaid (DDU) terms.

For DDU shipments, customers are responsible for:

  • Customs clearance

  • Import duties

  • Taxes

  • Brokerage or handling fees

  • Other local charges, where applicable

Orders to Norway and Switzerland are generally shipped DDU via DHL Air Freight. Import duties and taxes may be collected by DHL or local customs before or upon delivery.

We recommend checking local customs requirements before placing an order if your destination is subject to DDU shipping.

Tracking Information

Tracking information will be provided after shipment when available.

For sea freight shipments, tracking may be provided in stages because the shipment can involve:

  1. International sea transportation

  2. Port arrival and customs clearance

  3. Transfer to a local delivery carrier

  4. Final delivery

The final local tracking number may only become available after the shipment arrives in the destination country or is transferred to the local delivery carrier.

Tracking updates for sea freight shipments may also take several days to appear during the international transportation stage.

Delivery Time

All delivery times shown on our website are estimates only.

Delivery may be affected by factors outside our reasonable control, including:

  • Customs clearance

  • Port congestion

  • Weather conditions

  • Public holidays

  • Carrier delays

  • Vessel schedule changes

  • Remote-area delivery

  • Local delivery arrangements

  • Other unforeseen logistics events

TOPSTH will provide reasonable assistance with shipment tracking and delivery inquiries when needed.

Oversized Product Packaging

Large automotive parts may require reinforced packaging, cartons, protective foam, wooden frames, or wooden crates to reduce the risk of damage during international transportation.

Because many of our products are oversized, delivery methods and packaging may differ from standard parcel shipments.

Multiple Packages or Delivery Stages

Some orders may be delivered through multiple transportation stages, including international freight, customs clearance, and local delivery.

Large orders or orders containing multiple products may also be shipped in separate packages.

As a result, different packages from the same order may arrive at different times.

Delivery Information

Please provide a valid phone number and accurate delivery address when placing your order.

A valid phone number may be required by the shipping carrier, customs agent, or local delivery company to arrange final delivery.

Customers are responsible for ensuring that the shipping information provided at checkout is complete and accurate.

If you notice an error in your delivery information, please contact us as soon as possible.

Contact Us

If you have specific shipping requirements or questions about delivery to your destination, please contact TOPSTH before placing your order.

Email: sale@topsth.com

We appreciate your understanding and support.