Versand

Shipping Policy

Handling Time:

Orders are typically processed and shipped within 48 business hours after payment is received.

For large items, additional packaging and handling time may be required, with an estimated shipping time of 72 business hours.

Please note that processing and shipping may be delayed by 1-2 business days during holidays and weekends.

Shipping Cost:

Shipping costs are calculated based on the package weight, size (volumetric weight), destination, and shipping carrier.

Due to the size of your products, shipping costs may be higher than standard items. We recommend using the shipping cost calculator at checkout to estimate the shipping fee.

For large items over 20kg, we recommend using UPS, FedEx, or DHL for faster and more secure delivery.

Shipping Options:

Express Shipping: UPS, FedEx, DHL (7 business days)

Standard Shipping: EMS (7-15 business days), China Post (15-30 business days)

We will select the most suitable shipping method for your order based on the product size and destination.

If you have specific shipping requirements, please leave a note in your order.

Important Notes:

Remote Area Surcharge: An additional remote area surcharge (approximately 38 USD) may apply for deliveries to remote areas. Please check the DHL remote area checker for more information: http://dct.dhl.com/

Customs Duties and Taxes: Buyers are responsible for any customs duties, taxes, or fees incurred during international shipping.

Phone Number: Please ensure that you provide a valid phone number with your shipping address, as it is essential for delivery notifications.

Tracking Information: Once your order is shipped, you will receive an email with the tracking number. You can track your package status using the provided tracking link.

For Large Items:

We recommend using sturdy packaging materials and purchasing shipping insurance to ensure the safe delivery of your large items.

Additional fees, such as remote area surcharges and fuel surcharges, may apply for large items. Please review the fee details carefully before checkout.

We appreciate your understanding and are committed to providing you with the best possible shipping experience.